✦ Legal
Privacy Policy
Your privacy matters to us. Here's exactly how we handle your information.
1. Information We Collect
When you place an order or create an account with us, we collect information you provide directly, including:
- Name, email address, and phone number
- Shipping and billing address
- Payment information (processed securely — we do not store full card numbers)
- Order history and preferences
When you browse our site, we may also automatically collect certain technical information such as your IP address, browser type, pages visited, and referral source through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and customer service communications
- Respond to your questions and support requests
- Improve our website, products, and services
- Send promotional emails and new arrival notices (only with your consent — you may opt out at any time)
- Comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We share your data only with trusted service providers who help us operate our business, including:
- Payment processors — to securely handle card transactions
- Shipping carriers — to deliver your orders
- Email service providers — to send order and marketing communications
These providers are contractually obligated to protect your information and may only use it as directed by us.
We may also disclose information when required by law, court order, or to protect the rights and safety of Divided Styles Dreams or others.
4. Cookies
Our site uses cookies — small text files stored in your browser — to keep your cart contents, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, but some features of the site may not function properly if you do.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Order records are kept for a minimum of 7 years for tax and accounting purposes. You may request deletion of your account and associated data at any time by emailing us.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data (subject to legal retention requirements)
- Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
To exercise any of these rights, please email help@dsdreamsbamboo.com.
7. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
8. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Payment transactions are encrypted via SSL. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll update the effective date at the top of this page. Continued use of our site after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please reach out:
Divided Styles Dreams
Email: help@dsdreamsbamboo.com